https://www.crmportalconnector.com/developer-network/forums/general-discussions/------what-is-southwest-cancellation-policy#8cjWySxWzku1YfsBowXAyghttps://www.crmportalconnector.com/developer-network/forums/general-discussions/------what-is-southwest-cancellation-policy#8cjWySxWzku1YfsBowXAyg