https://support.empowersuite.com/hc/en-us/community/posts/16230890248732--24x7HelpNow-%F0%9D%9F%8F-%F0%9D%9F%96%F0%9D%9F%93%F0%9D%9F%93-%F0%9D%9F%95%F0%9D%9F%91%F0%9D%9F%96-%F0%9D%9F%92%F0%9D%9F%90%F0%9D%9F%94%F0%9D%9F%93-Does-Southwest-have-free-cancellation